# Gong connector: IT approval one-pager

Gong calls its MCP server read-only. The setup also lists an mcp:write scope, so confirm scopes with your admin. An admin or IT has to act before anyone can connect it. This page covers what it can reach and change, how it signs in, who approves it and how to turn it off.

Online: https://mcpforgtm.com/toolkit/it-approval/gong

- Server URL: https://mcp.gong.io/mcp (Source: StackMCP listing, https://mcpforgtm.com/tools/gong)
- Access: Read only (Source: https://help.gong.io/docs/about-gong-mcp-server) Gong calls it read-only. The setup also lists an mcp:write scope, so confirm scopes with your admin. (Source: https://help.gong.io/docs/about-gong-mcp-server, https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server)
- Sign-in: OAuth 2.0 (admin-registered integration: automatic registration or manual client ID/secret; scopes mcp:read / mcp:write) (Source: StackMCP listing, https://mcpforgtm.com/tools/gong)
- Admin approval: Yes (Source: https://help.gong.io/docs/about-gong-mcp-server)
- Setup: Needs admin or IT (Source: https://help.gong.io/docs/about-gong-mcp-server)
- Credits: Every call uses credits (Source: https://help.gong.io/docs/how-mcp-server-tools-and-apis-consume-credits)
- Plan: Any Gong plan (paid Gong seat required; Gong credits needed) (Source: https://help.gong.io/docs/about-gong-mcp-server)

## What data can it reach?

Gong's docs list these tools for its MCP server:

- ask_account (account Q&A)
- ask_deal (deal Q&A)
- generate_brief (account/deal/contact briefs)
(Source: https://help.gong.io/docs/about-gong-mcp-server)

- Each tool looks at calls and emails from a set time range and returns AI-written insights. (Source: https://help.gong.io/docs/about-gong-mcp-server)
- It doesn't return raw data like call transcripts, message bodies or activity lists. (Source: https://help.gong.io/docs/about-gong-mcp-server)
- Private calls are left out of all results. (Source: https://help.gong.io/docs/about-gong-mcp-server)
- With personal access, each person only gets their own data. (Source: https://help.gong.io/docs/about-gong-mcp-server)
- With shared access, one token gives everyone org-wide data. (Source: https://help.gong.io/docs/about-gong-mcp-server)

## What can it read, and what can it change?

Read only. The documented tools only read data. (Source: https://help.gong.io/docs/about-gong-mcp-server)

Gong calls it read-only. The setup also lists an mcp:write scope, so confirm scopes with your admin. (Source: https://help.gong.io/docs/about-gong-mcp-server, https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server)

## Which actions should wait for a person's OK?

Its documented tools only read data. Because the setup also lists a write scope, confirm the scopes with your admin, and approve anything that would create, change or send before it runs.

- Gong says the server is read-only. It doesn't create, update or delete anything in Gong or the CRM. (Source: https://help.gong.io/docs/about-gong-mcp-server)
- Gong's sign-in setup also offers an mcp:write scope. The Gong docs we checked don't say what it allows. Ask your Gong admin which scopes your integration grants. (Source: https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server)

Also check before you run anything that spends credits or quota (a usage limit). Credits or quota for this connector: Every call uses credits.

## How does it sign in?

Sign-in method (from the StackMCP listing): OAuth 2.0 (admin-registered integration: automatic registration or manual client ID/secret; scopes mcp:read / mcp:write) (Source: StackMCP listing, https://mcpforgtm.com/tools/gong)

- It signs in with OAuth. (Source: https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server)
- Gong's sign-in setup lists two scopes: mcp:read and mcp:write. If the scope field is empty, Gong grants the scopes set on the integration. (Source: https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server)
- With a manual integration, Gong issues a client ID and secret. Only the assistant that holds them can connect. (Source: https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server)

## Does an admin need to approve it?

What Gong's docs confirm about admin controls:

- An admin must approve or enable the connection: Yes (Source: https://help.gong.io/docs/about-gong-mcp-server)
- Scopes or permissions can limit what it reaches: Yes (Source: https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server)
- Individual tools can be turned off: Not confirmed
- MCP activity shows in an audit log: Not confirmed

- A Gong tech admin has to register the MCP integration in Gong before anyone can connect. (Source: https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server)
- Gong suggests personal access for chat assistants like Claude and ChatGPT, so people only reach their own Gong data. (Source: https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server)
- The admin picks Personal or Shared access when registering the integration. It can't be changed later. (Source: https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server, https://help.gong.io/docs/manage-mcp-server-integrations)

## How do we turn it off?

### In Gong

- A tech admin can disable the integration. That revokes all its access tokens and signs everyone out. (Source: https://help.gong.io/docs/manage-mcp-server-integrations)
- Deleting the integration also revokes all its tokens. You can't undo it. (Source: https://help.gong.io/docs/manage-mcp-server-integrations)

### In the AI assistant

- In Claude, you can revoke access at any time. Disconnect the connector in Claude's settings, or in the tool's own security settings. (Source: https://support.claude.com/en/articles/11175166-getting-started-with-custom-connectors-using-remote-mcp)
- For other assistants, check that assistant's settings or ask your admin.

## Does it use credits or quota?

Every call uses credits. All three tools (ask_account, ask_deal, generate_brief) consume Gong credits based on the volume of calls and emails analyzed; briefs cost more per open-ended section. Same consumption as the equivalent API requests. (Source: https://help.gong.io/docs/how-mcp-server-tools-and-apis-consume-credits)

## Send this to IT

Copy this, fill in the parts in [brackets] and send it.

```text
Subject: Request: connect Gong to [your AI assistant] for my sales work

Hi [name],

I'd like to connect Gong to [your AI assistant] using Gong's official MCP connector. I want to use it for [task, for example call prep or pipeline review].

What I'm asking for:
- Approval to connect Gong through an MCP integration that a Gong tech admin registers. Please set it to Personal access, which Gong suggests for AI assistants, so I'd only reach my own Gong data. Gong says this setting can't be changed after the integration is created.
- Any admin step Gong needs before I can connect.

How I'll use it:
- I'll approve each action that creates, changes or sends something before it runs.
- I'll disconnect it if you ask, or when I stop using it.

Quick facts:
- Access: Read only (Gong calls it read-only. The setup also lists an mcp:write scope, so confirm scopes with your admin.)
- Sign-in: OAuth 2.0 (admin-registered integration: automatic registration or manual client ID/secret; scopes mcp:read / mcp:write)
- Setup: Needs admin or IT
- Credits: Every call uses credits

The facts and their sources: https://mcpforgtm.com/toolkit/it-approval/gong

Thanks,
[your name]
```

_Each fact links to its source: the tool vendor's docs, the AI assistant's docs or the StackMCP listing. Anything without a source says Not confirmed. Vendors change their connectors, so confirm anything important on the linked page. We last checked the quotes on this page (vendor docs and the Claude help article) on Oct 22, 2026, and the StackMCP listing facts on Oct 16, 2026._