Toolkit / Setup guides / Gong

Connect Gong to your AI assistant

Gong's docs confirm its official MCP server works in Claude and ChatGPT. An admin or IT has to act before you can connect it.

Works in: ClaudeChatGPT
Sources: Claude · ChatGPT, checked 2026-10-16
Access: Read only
Credits: Every call uses credits
Plan: Any Gong plan (paid Gong seat required; Gong credits needed) Source: help.gong.io, checked 2026-10-16
Setup: Needs admin or IT
An admin or IT has to act first, for example by approving or enabling the integration. Don't plan on connecting it alone. Source: help.gong.io, checked 2026-10-16
Useful for: AEs, Customer success, Sales leaders, RevOps

What do I need before I start?

Check the Plan and Setup rows in the box above. If Setup says Needs admin or IT, ask them before you start.

Need IT or RevOps to approve it? Send them the Gong IT approval one-pager.

How do I connect it to Claude or ChatGPT?

Gong's docs confirm it works in Claude and ChatGPT. You don't need a terminal or a config file. Check Gong's docs first: some vendors give you a personal URL or an API key to use in place of the plain endpoint.

Claude (web and desktop app)

If Gong shows up when you browse connectors in Claude, connect it from there instead. That skips steps 2 to 4.

In Claude, open Customize → Connectors.
Click + Add, then Add custom connector.
Name it “Gong”, paste the server URL https://mcp.gong.io/mcp, and click Continue.
Review the sign-in settings Claude detected and click Add.
Click Connect and sign in to Gong. Then ask Claude something like “What can the Gong connector do?”

On Team and Enterprise plans, an Owner adds the connector first under Organization settings → Connectors → Add → Custom → Web. Each person then connects it from Customize → Connectors. Free plans can add one custom connector.

Steps from the Claude Help Center: support.claude.com, checked 2026-10-16

ChatGPT

If Gong has its own plugin in ChatGPT's directory, install that instead.

Go to chatgpt.com/plugins.
Select +, then Add custom MCP server. If you don't see it, your plan or workspace settings may not allow custom servers, so ask your workspace admin.
Enter a name and description. Under Connection, paste the server URL https://mcp.gong.io/mcp.
Set up sign-in, read the warning, and select I understand and want to continue.
Select Create as a plugin. In a new chat, type @ and pick Gong.

Steps from the OpenAI developer docs: developers.openai.com, checked 2026-10-16

From Gong's docs: A Gong tech admin must first create an MCP server integration (registration type automatic or manual; authorization context personal or shared, fixed at creation). Gong also lists Microsoft Copilot and Copilot Studio as a supported connector (Microsoft Copilot, not GitHub Copilot).Source: help.gong.io, checked 2026-10-16

How do I connect it to Claude Code or Cursor?

Gong's docs don't confirm Claude Code or Cursor yet. See the Gong MCP docs for current options.

What about Grok Bot or another assistant?

Gong's docs don't name Grok Bot, and this site doesn't track Grok Bot support yet. If your assistant lets you add a connector by URL (a remote MCP server), give it the details below. Follow Gong's docs for any extra steps.

Server URL: https://mcp.gong.io/mcp
Sign-in: OAuth 2.0 (admin-registered integration: automatic registration or manual client ID/secret; scopes mcp:read / mcp:write)
Transport: Remote HTTP (JSON-RPC)

Open the Gong MCP docs

What can it change?

Read only The documented tools only read data. None of them create, change, delete or send anything.

Source: help.gong.io, checked 2026-10-16

Does it use credits?

Every call uses credits

All three tools (ask_account, ask_deal, generate_brief) consume Gong credits based on the volume of calls and emails analyzed; briefs cost more per open-ended section. Same consumption as the equivalent API requests.

Source: help.gong.io, checked 2026-10-16

What should I try first?

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Post-call content follow-up with a Highspot Digital Room (Gong + Highspot) · skill
Buyer roleplay voice agent: practice your real objections out loud before the call (Gong + ElevenLabs) · skill
Competitor battlecard from a call mention (Gong + Perplexity + Notion) · skill

10 recipes use Gong. See all Gong skills.

All the facts, with sources: Gong MCP server.

Other setup guides: HubSpot · Salesforce · Apollo · Slack

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