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Gong MCP server

Conversation Intelligence · remote · Not probed · Docs checked 2026-10-16

Gong has an official hosted MCP server at https://mcp.gong.io/mcp. It uses OAuth 2.0 (admin-registered integration: automatic registration or manual client ID/secret; scopes mcp:read / mcp:write) over Remote HTTP (JSON-RPC). Agents can use: ask_account (account Q&A), ask_deal (deal Q&A), generate_brief (account/deal/contact briefs).

Works in
ClaudeChatGPT
Access
Read only
Credits
Every call uses credits
Plan
Any Gong plan (paid Gong seat required; Gong credits needed)
Useful for
AEs, Customer success, Sales leaders, RevOps

Gong MCP endpoint and transport

https://mcp.gong.io/mcp
Transport
Remote HTTP (JSON-RPC)
Docs
Official Gong MCP docs

Connect Gong without code

Gong's docs confirm it works in Claude and ChatGPT. You don't need a terminal or a config file. Check Gong's docs first: some vendors give you a personal URL or an API key to use in place of the plain endpoint.

Claude (web and desktop app)

If Gong shows up when you browse connectors in Claude, connect it from there instead. That skips steps 2 to 4.

  1. In Claude, open Customize → Connectors.
  2. Click + Add, then Add custom connector.
  3. Name it “Gong”, paste the server URL https://mcp.gong.io/mcp, and click Continue.
  4. Review the sign-in settings Claude detected and click Add.
  5. Click Connect and sign in to Gong. Then ask Claude something like “What can the Gong connector do?”

On Team and Enterprise plans, an Owner adds the connector first under Organization settings → Connectors → Add → Custom → Web. Each person then connects it from Customize → Connectors. Free plans can add one custom connector.

Steps from the Claude Help Center: support.claude.com, checked 2026-10-16

ChatGPT

If Gong has its own plugin in ChatGPT's directory, install that instead.

  1. Go to chatgpt.com/plugins.
  2. Select +, then Add custom MCP server. If you don't see it, your plan or workspace settings may not allow custom servers, so ask your workspace admin.
  3. Enter a name and description. Under Connection, paste the server URL https://mcp.gong.io/mcp.
  4. Set up sign-in, read the warning, and select I understand and want to continue.
  5. Select Create as a plugin. In a new chat, type @ and pick Gong.
Steps from the OpenAI developer docs: developers.openai.com, checked 2026-10-16
From Gong's docs: A Gong tech admin must first create an MCP server integration (registration type automatic or manual; authorization context personal or shared, fixed at creation). Gong also lists Microsoft Copilot and Copilot Studio as a supported connector (Microsoft Copilot, not GitHub Copilot).Source: help.gong.io, checked 2026-10-16

Developer setup (Claude Code, Cursor)

Add this to .mcp.json (Claude Code, project root) or ~/.cursor/mcp.json (Cursor). Remove the // comment line if your client requires strict JSON.

{
  "mcpServers": {
    "gong": {
      "url": "https://mcp.gong.io/mcp"
    }
  }
}
  1. Add the endpoint to your client config (above), or as a custom connector in Claude.
  2. Complete the OAuth sign-in. In Claude Code, run /mcp and pick the server.
  3. Test it with a prompt like: “List the tools the Gong MCP server exposes.”

Gong MCP authentication

OAuth 2.0 (admin-registered integration: automatic registration or manual client ID/secret; scopes mcp:read / mcp:write)

Sign in with OAuth in your client (run /mcp in Claude Code). Do it once interactively, and the client stores and refreshes the token.

What it can change

Read only The documented tools only read data. None of them create, change, delete or send anything.

Source: help.gong.io, checked 2026-10-16

Cost and credits

Every call uses credits

All three tools (ask_account, ask_deal, generate_brief) consume Gong credits based on the volume of calls and emails analyzed; briefs cost more per open-ended section. Same consumption as the equivalent API requests.

Source: help.gong.io, checked 2026-10-16

Plan required

Any Gong plan (paid Gong seat required; Gong credits needed)

Source: help.gong.io, checked 2026-10-16

Admin and governance

Controls Gong itself provides. Settings inside Claude or ChatGPT aren't counted here.

What the Gong MCP server can do

Gong MCP status

Not probed No hosted endpoint to probe. See all endpoint status.

Gong MCP FAQ

What is the Gong MCP server URL?

https://mcp.gong.io/mcp

How does Gong MCP authenticate?

OAuth 2.0 (admin-registered integration: automatic registration or manual client ID/secret; scopes mcp:read / mcp:write).

Does Gong MCP work with Claude and Cursor?

Any MCP client that supports Remote HTTP (JSON-RPC) can connect, including Claude Code and Cursor through mcp.json. Add the endpoint and complete the OAuth flow.

Can I use Gong in Claude or ChatGPT without code?

Yes. Gong's docs confirm it works in Claude and ChatGPT. Add it as a connector in the app settings and sign in. No terminal or config file needed.

Can the Gong MCP server change my data?

No. The tools in Gong's docs only read data.

Does Gong MCP use credits?

Every call uses credits. All three tools (ask_account, ask_deal, generate_brief) consume Gong credits based on the volume of calls and emails analyzed; briefs cost more per open-ended section. Same consumption as the equivalent API requests.

What Gong plan do I need for MCP?

Any Gong plan (paid Gong seat required; Gong credits needed).

Is the Gong MCP server official?

Yes. It's documented on help.gong.io, last checked 2026-10-16.

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