Follow-up and email prompts

Prompts for after the call: recap emails, CRM notes, tasks and nudges for deals that went quiet. Nothing here sends an email.

For AEs and SDRs · 8 prompts · 4 change data

Download this pack (.md)

How to use a prompt
  1. Connect the tools the prompt needs. Each one links to its listing and setup steps.
  2. Copy the prompt into Claude, ChatGPT or another assistant, and replace the text in [brackets].
  3. Read what comes back. Before you say yes to a change, go through the points under "Before you approve".
  1. Recap email after a call Read only
  2. Save the recap as a Gmail draft Changes data
  3. Emails waiting on my reply Read only
  4. A nudge for a deal that went quiet Read only
  5. Log the call in my CRM Changes data
  6. Turn next steps into CRM tasks Changes data
  7. Add a scheduling link to a follow-up Changes data
  8. Win back a lost deal Read only

Recap email after a call Read only

A short recap with next steps, ready to edit in the chat.

Tools it needs

  • A call recorder with transcripts (any one of)
Prompt
Use my call recorder to find my most recent call with [company name].

Write a follow-up email to [attendee names]: a two-line thank you and summary, the decisions we made, next steps with owners and dates, and anything I promised to send. Describe their goals in their own words. Keep it under 150 words.

Show me the email here. Don't send or save it. Read only: don't change anything in my tools.

Full recipe: Post-call follow-up: recap email, next steps and a CRM update

Save the recap as a Gmail draft Changes data

Put the recap in your drafts folder so you can review and send it yourself.

Tools it needs

  • Gmail, to save a draft Changes data
Prompt
Save the recap email we just wrote as a draft in Gmail. To: [email addresses]. Subject: [subject].

Show me the recipients, subject and full text. Show me exactly what you'll change first, and wait for my yes before you change anything. Only create a draft. I'll send it myself.
Before you approve

Check the recipients and that every fact and date in the email matches the call. The tool only creates drafts, so nothing goes out until you send it.

Full recipe: Post-call follow-up: recap email, next steps and a CRM update

Emails waiting on my reply Read only

Find prospect emails you haven't answered yet.

Tools it needs

  • Your email
  • Your CRM (any one of)
    • HubSpot uses: “CRM search (read only)”Works in: Claude, ChatGPT · setup guide
    • Salesforce uses: “SOQL query (soqlQuery) and SOSL search (find)”Works in: Claude, ChatGPT · Every call uses quota · setup guide
    • Pipedrive uses: “persons (contacts)”, “deals”Works in: Claude, ChatGPT · Every call uses quota · setup steps
    • Attio uses: “records search (read only)”Works in: Claude, ChatGPT · setup steps
Prompt
Find emails from the last [7] days from people outside [my company domain] where I haven't replied yet.

Match each sender to an open deal in my CRM if there is one. Show a table with these columns: date, sender, company, deal and stage, and a one-line summary of what they asked for. Put deals closing soonest at the top. Read only: don't change anything in my tools.

Full recipe: Inbox triage: prospect emails waiting on you, matched to open deals with nudge drafts

A nudge for a deal that went quiet Read only

A short, useful check-in instead of "just following up".

Tools it needs

  • Your CRM (any one of)
    • HubSpot uses: “CRM search (read only)”Works in: Claude, ChatGPT · setup guide
    • Salesforce uses: “SOQL query (soqlQuery) and SOSL search (find)”Works in: Claude, ChatGPT · Every call uses quota · setup guide
    • Pipedrive uses: “deals”, “activities”, “notes”Works in: Claude, ChatGPT · Every call uses quota · setup steps
    • Attio uses: “records search (read only)”Works in: Claude, ChatGPT · setup steps
Prompt
Look at the deal [deal name] in my CRM: the last few activities, the notes and the next step.

Write three short check-in emails (under 80 words each) for [contact name]. Each one should give a reason to reply that comes from the record, like an open question or something we offered to send. Don't use "just following up" or "circling back".

Show me the drafts here. Read only: don't change anything in my tools.

Log the call in my CRM Changes data

A clean call note on the right record.

Tools it needs

  • A call recorder with transcripts (any one of)
  • Your CRM, to save a note (any one of) Changes data
    • HubSpot uses: “logs activities (calls, emails, meetings, notes, tasks)”Works in: Claude, ChatGPT · setup guide
    • Salesforce uses: “creates, updates and deletes Salesforce records (platform/sobject-all server)”Works in: Claude, ChatGPT · Every call uses quota · setup guide
    • Pipedrive uses: “creates and updates notes”Works in: Claude, ChatGPT · Every call uses quota · setup steps
    • Attio uses: “creates notes and updates note content”Works in: Claude, ChatGPT · setup steps
Prompt
Find my most recent call with [company name] in my call recorder. Write a call note with: attendees, what they need, objections, decisions and next steps with dates.

Then save it as a note on the deal [deal name] in my CRM. Show me the record and the note text. Don't delete any records. Show me exactly what you'll change first, and wait for my yes before you change anything.
Before you approve

Check that it's the right deal and that the note says only what was said on the call. Watch for anything private, like pricing promises, that shouldn't be on a shared record.

Full recipe: Post-call follow-up: recap email, next steps and a CRM update

Turn next steps into CRM tasks Changes data

Each promise from the call becomes a task with a due date.

Tools it needs

  • Your CRM, to create tasks (any one of) Changes data
    • HubSpot uses: “logs activities (calls, emails, meetings, notes, tasks)”Works in: Claude, ChatGPT · setup guide
    • Salesforce uses: “creates, updates and deletes Salesforce records (platform/sobject-all server)”Works in: Claude, ChatGPT · Every call uses quota · setup guide
    • Pipedrive uses: “creates and updates activities”Works in: Claude, ChatGPT · Every call uses quota · setup steps
    • Attio uses: “creates, updates and deletes tasks”Works in: Claude, ChatGPT · setup steps
Prompt
From the next steps we just listed, create a task in my CRM for each one I own. Give each task a clear title, a due date and the related deal [deal name].

Show me the tasks in a table with the title, due date and deal. Don't delete any records. Show me exactly what you'll change first, and wait for my yes before you change anything.
Before you approve

Check the due dates, the owner (you) and the related record. Skip tasks that belong to the buyer.

Win back a lost deal Read only

A reason to get back in touch with an account you lost.

Tools it needs

  • Your CRM (any one of)
    • HubSpot uses: “CRM search (read only)”Works in: Claude, ChatGPT · setup guide
    • Salesforce uses: “SOQL query (soqlQuery) and SOSL search (find)”Works in: Claude, ChatGPT · Every call uses quota · setup guide
    • Pipedrive uses: “deals”, “persons (contacts)”Works in: Claude, ChatGPT · Every call uses quota · setup steps
    • Attio uses: “records search (read only)”Works in: Claude, ChatGPT · setup steps
  • Web research
Prompt
Look up the closed-lost deal at [company name] in my CRM: the lost reason, the close date and who we spoke with.

Search the web for what has changed at the company since then (new leaders, funding, growth, news), with sources. If something addresses the reason we lost, write a short email to [contact name] that names it. If nothing changed, say so. Read only: don't change anything in my tools.

Full recipe: Closed-lost deal revival: rank last year's lost deals by what changed since

What each tool can do comes from its StackMCP listing, which links the source for each fact. Vendors change their servers, so if a step doesn't work, check the listing. The prompts are starting points: edit them to fit how your team works.

Other packs: Prospecting and research · Call prep · Pipeline and forecast review · Manager coaching · CRM cleanup